Our Terms of Use & Privacy Notice
TERMS OF USE & PRIVACY NOTICE
Cydney's Antiques
Effective Date: October 1, 2026
Website: https://cydneysantiques.com/
PART I: TERMS OF USE
1. Acceptance of Terms
Welcome to Cydney's Antiques (“we,” “us,” or “our”). These Terms of Use govern your access to and use of our website, online store, services, and related communications.
By accessing our website, browsing our products, submitting information, or making a purchase, you agree to these Terms of Use and our Privacy Notice. If you do not agree, please discontinue use of our website.
We reserve the right to update these terms as our business and services evolve. Any updates will be posted on this page with a revised effective date.
2. About Our Business
Cydney's Antiques is an antiques and vintage goods dealer specializing in the acquisition, sale, and resale of antiques, collectibles, furniture, artwork, decorative objects, and other unique items.
Our services may include:
- Online and in-person sales of antiques and vintage merchandise.
- Purchasing antiques and collectibles from individuals.
- Consignment arrangements, where offered and agreed upon separately.
- Reviewing item submissions for potential purchase or consignment.
- Providing preliminary information about items, including estimated age, origin, history, and value, when available.
All services are subject to availability and any applicable separate written agreements.
3. Product Descriptions and Item Conditions
Many of the items we offer are antiques, vintage pieces, previously owned merchandise, or one-of-a-kind collectibles.
Due to the nature of these items:
- Products may show signs of age, wear, patina, repairs, restoration, or previous use.
- Descriptions and photographs are intended to accurately represent each item, but minor differences in color, appearance, or condition may occur.
- Measurements, dates, origins, materials, and historical information are provided to the best of our knowledge and may not be independently verified.
- Items may have imperfections, defects, or characteristics consistent with their age.
Unless otherwise expressly stated in writing, items are sold in the condition described in the applicable product listing.
Customers are encouraged to review all photographs and descriptions and to contact us with questions before purchasing.
4. Pricing and Payments
All prices are listed in U.S. dollars unless otherwise indicated.
We reserve the right to:
- Change prices without prior notice.
- Correct typographical, pricing, or listing errors.
- Cancel orders affected by significant pricing or inventory errors, subject to applicable law.
- Limit quantities or refuse orders where legally permitted.
Payment must be completed through the payment methods made available at checkout or otherwise agreed upon.
Applicable sales taxes, shipping fees, and other charges will be disclosed during checkout or before the transaction is finalized, as required by law.
5. Orders, Availability, and Cancellations
Many of our items are unique and available in limited quantities. An item may become unavailable if it is sold in person or through another sales channel before an online order is confirmed.
An order confirmation does not necessarily guarantee fulfillment if an inventory or payment issue is identified.
If we cannot fulfill an order, we will notify the customer and arrange an appropriate refund for any payment collected, as required by applicable law.
Order cancellation requests should be submitted as soon as possible. Whether an order can be canceled depends on its processing and fulfillment status and any applicable legal requirements.
6. Shipping, Delivery, and Pickup
Shipping options, estimated delivery times, and associated charges will be provided where available.
Customers are responsible for providing accurate shipping information. Additional charges may apply if delivery details must be corrected or special arrangements are required.
For oversized, fragile, or unusually valuable items, shipping or local pickup arrangements may be handled separately.
Delivery estimates are not guaranteed unless expressly agreed upon in writing. We are not responsible for delays caused by carriers, severe weather, or other circumstances outside our reasonable control, subject to applicable law.
Customers should inspect delivered merchandise promptly and contact us if an item arrives damaged, is missing, or differs materially from its listing.
7. Returns, Refunds, and Exchanges
Our return, refund, and exchange procedures are described in our separate Return Policy, which is incorporated into these Terms of Use where applicable.
Unless otherwise required by law or expressly stated in writing, all sales are subject to the return conditions disclosed in the applicable Return Policy and product listing.
Nothing in these terms limits any consumer rights that cannot legally be waived.
8. Purchasing Items From Sellers
Individuals may contact us to offer antiques, vintage merchandise, collectibles, furniture, artwork, or other items for potential purchase or consignment.
Submitting an item through our website, email, or other communication channel does not constitute an offer to purchase, an appraisal, a guarantee of acceptance, or a binding agreement.
We reserve the right to accept or decline any item at our discretion, subject to applicable law.
Before completing a purchase or consignment transaction, we may request:
- The seller’s name and contact information.
- Photographs and descriptions of the item.
- Information about the item’s history, ownership, age, and condition.
- Any available receipts, provenance records, or supporting documentation.
- Confirmation that the seller has the legal right to sell or consign the item.
A purchase or consignment is not final until the parties have agreed to the relevant terms, including price, payment, transfer of ownership, and any applicable conditions.
Sellers must not submit stolen property, counterfeit merchandise, or items they are not legally authorized to sell.
9. Item Submissions, Photographs, and Seller Representations
By submitting photographs, descriptions, or other materials relating to an item, you represent that:
- You have the right to provide the submitted information and materials.
- The information you provide is accurate to the best of your knowledge.
- You are not knowingly misrepresenting the item’s ownership, authenticity, history, or condition.
You retain ownership of photographs and other materials you submit, unless otherwise agreed in writing.
You grant us permission to review, store, and use submitted materials for the purpose of evaluating your item, communicating with you, and considering a potential transaction.
We will not use your submitted photographs in public marketing or advertising without an appropriate legal basis or permission where required.
10. Appraisals and Valuations
Any informal opinions, estimates, or preliminary valuations we provide are for general informational purposes only, unless we expressly agree to provide a formal appraisal under a separate written agreement.
Antique and collectible values can vary based on condition, authenticity, provenance, rarity, market demand, geographic location, and other factors.
We do not guarantee that an item will sell for a particular price or that any estimated value represents its actual market value, insurance value, or value for estate, tax, or legal purposes.
11. Intellectual Property
All original website content, including text, logos, graphics, photographs, product descriptions, page layouts, and branding, is owned by or licensed to Cydney's Antiques, unless otherwise stated.
You may view and use our website for personal, noncommercial purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our original website content without prior written permission, except as permitted by law.
Third-party trademarks, brands, and product names remain the property of their respective owners.
12. Acceptable Use
You agree not to:
- Use our website for unlawful, fraudulent, or deceptive purposes.
- Submit false, misleading, or intentionally inaccurate information.
- Attempt to gain unauthorized access to our website, systems, or customer information.
- Interfere with website functionality, security, or availability.
- Upload malicious software or harmful code.
- Copy or collect website information through unauthorized automated methods.
- Infringe upon the intellectual property or other legal rights of others.
We may restrict access to our website where reasonably necessary to address misuse or protect our business, customers, and systems, subject to applicable law.
13. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, analytics services, and ecommerce applications.
These services may operate under their own terms and privacy policies. We do not control the independent practices of third-party services.
Your use of such services may be subject to additional terms and conditions provided by those third parties.
14. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We make reasonable efforts to ensure that product listings, descriptions, and website information are accurate. However, we do not guarantee that all content will always be complete, error-free, uninterrupted, or current.
Nothing in these terms excludes or limits warranties or consumer protections that cannot legally be excluded or limited.
15. Limitation of Liability
To the extent permitted by applicable law, Cydney's Antiques will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in this section limits liability for fraud, intentional misconduct, gross negligence where applicable, or any other liability that cannot legally be limited.
Any other limitations of liability will apply only to the extent permitted by applicable law.
16. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms of Use, or your infringement of another person’s legal rights.
This provision does not require you to indemnify us for our own unlawful conduct or for matters where such indemnification is prohibited by law.
17. Governing Law
These Terms of Use are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles, except where applicable federal law or mandatory consumer protection laws provide otherwise.
Any legal proceedings will be subject to applicable jurisdiction and venue requirements.
18. Changes to These Terms
We may revise these Terms of Use periodically to reflect changes in our services, business operations, or applicable laws.
Updated terms will be posted on our website with a revised effective date. Your continued use of our website after an update constitutes acceptance of the revised terms to the extent permitted by law.
19. Contact Information
For questions regarding these Terms of Use, purchases, seller submissions, or our services, contact:
Cydney's Antiques
905 South Eldorado Road
Bloomington, Illinois 61701
Email: CydneysAntiques@gmail.com
Phone: (309) 662-4213
Website: https://cydneysantiques.com/
PART II: PRIVACY NOTICE
1. Introduction
At Cydney's Antiques, we respect your privacy and are committed to responsibly handling the personal information you share with us.
This Privacy Notice explains what information we collect, how we use it, when we may share it, how we protect it, and what choices may be available to you.
This notice applies to information collected through our website, online store, seller submission forms, customer communications, and related services.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
A. Personal and Contact Information
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Other contact details you choose to provide
B. Purchase and Transaction Information
- Items purchased or offered for sale
- Order history
- Payment status and transaction records
- Shipping, delivery, and pickup details
- Refund and return information
Payment card information is generally processed by our payment service providers. We do not intend to collect or store full payment card details directly unless specifically disclosed.
C. Seller Submission Information
If you submit items for potential purchase, consignment, or evaluation, we may collect:
- Your name and contact details
- Item photographs
- Item descriptions and condition details
- Estimated age, provenance, and ownership information
- Your asking price or expected selling price
- Relevant supporting documentation you choose to provide
- Communications about a potential transaction
Please avoid submitting sensitive personal information that is not necessary for evaluating your item.
D. Website and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Website pages visited
- Referring website or source
- Date, time, and duration of visits
- General website interaction and performance information
E. Communications
We may retain information you provide through emails, contact forms, customer support requests, reviews, and other communications with our business.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders.
- Arrange shipping, delivery, and pickup.
- Respond to inquiries and provide customer support.
- Review and evaluate items submitted for potential purchase or consignment.
- Communicate about transactions, offers, and services.
- Process refunds, returns, and payments.
- Maintain business and financial records.
- Improve our website, services, and customer experience.
- Detect, prevent, and investigate fraud or unauthorized activity.
- Protect the security and integrity of our website.
- Meet applicable legal, regulatory, and tax obligations.
- Send promotional communications where permitted by law and consistent with your preferences.
We will use personal information for purposes reasonably related to those described in this notice, or for other purposes disclosed to you where legally required.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality and understand how visitors interact with our services.
These technologies may be used to:
- Keep shopping carts and checkout features functioning.
- Remember certain website preferences.
- Understand website traffic and usage.
- Measure the performance of website content and advertising.
- Help identify technical issues and suspicious activity.
Some technologies may be provided by third parties, including ecommerce platforms, analytics providers, and advertising services.
You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
Where legally required, we will provide appropriate notices and obtain consent before using nonessential tracking technologies.
5. How We Share Information
We do not sell personal information in exchange for money.
We may share personal information with the following categories of recipients when reasonably necessary for business operations or as otherwise permitted by law.
A. Service Providers
We may share information with third-party service providers that help us operate our business, including:
- Ecommerce platforms, such as Shopify
- Payment processors
- Shipping and delivery providers
- Website hosting and maintenance providers
- Analytics and website performance services
- Customer communication and email providers
- Business administration and accounting services
These providers may process information on our behalf under applicable contractual or legal requirements.
B. Legal and Regulatory Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, or legal processes.
- Respond to lawful requests from government authorities.
- Protect our legal rights, property, or safety, or those of others.
- Investigate suspected fraud, theft, or other unlawful activity.
C. Business Transactions
If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
D. With Your Consent
We may share information for other purposes when you have given appropriate consent or otherwise authorized the disclosure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including fulfilling transactions, maintaining records, resolving disputes, and meeting applicable legal requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably needed, we will take appropriate steps to delete, destroy, or de-identify it, subject to applicable legal obligations and legitimate recordkeeping requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Depending on the services used, security measures may include access controls, secure payment processing, and safeguards provided by our website platform and service providers.
However, no method of transmitting or storing information can be guaranteed to be completely secure. We cannot guarantee absolute security.
8. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of certain personal information.
- Requesting a copy of certain information in a portable format.
- Opting out of certain targeted advertising or personal information processing activities where applicable.
- Withdrawing consent where processing is based on consent.
- Appealing certain privacy-related decisions where required by law.
These rights are subject to applicable legal exceptions and limitations.
To submit a privacy request, contact us using the information provided in the Contact section below. We may need to verify your identity before processing your request.
We will respond within the timeframes required by applicable law.
9. Email and Marketing Preferences
If you subscribe to our newsletter or choose to receive promotional communications, we may use your email address to send information about new arrivals, featured items, events, promotions, and other business updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us directly.
Even if you opt out of marketing communications, we may still send non-promotional messages relating to purchases, transactions, account activity, or other necessary business matters.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or services that are not operated by us.
We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review the privacy notices of any third-party services you choose to use.
11. Children’s Privacy
Our website and services are intended for a general audience and are not specifically directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 in violation of applicable law.
If we become aware that we have collected personal information from a child in a manner that violates applicable law, we will take appropriate steps to address the information.
12. Illinois Residents and Other Applicable Privacy Laws
We aim to handle personal information in accordance with applicable federal and state privacy and consumer protection laws, including relevant Illinois requirements.
Depending on your location and the applicability of specific laws, you may have additional rights regarding your personal information.
You may contact us to inquire about your privacy rights, request access to information, or ask that we correct or delete eligible personal information.
We will evaluate requests in accordance with the laws that apply to our business and your circumstances.
13. International Visitors
Our business is based in the United States. If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
Where applicable, we will handle such information in accordance with relevant legal requirements.
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our business practices, technology, services, or applicable laws.
Any revised notice will be posted on our website with an updated effective date.
We encourage visitors and customers to review this page periodically to remain informed about how we handle personal information.
15. Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Notice or the personal information we hold about you, contact us at:
Cydney's Antiques
905 South Eldorado Road
Bloomington, Illinois 61701
Email: CydneysAntiques@gmail.com
Phone: (309) 662-4213
Website: https://cydneysantiques.com/
Please include “Privacy Request” in the subject line of your email so we can direct your inquiry appropriately.
By using our website, you acknowledge that you have had the opportunity to review these Terms of Use and Privacy Notice.